For Restaurants

Instagram DM automation built for restaurants.

Turn Instagram cravings into reservations.

Most diners decide where to eat by scrolling Instagram. When a foodie comments on your latest dish, they're a hot lead - but by the time you reply, dinner's over. IGMsg sends your menu, reservation link, or special-event info as a DM within 2 seconds of any matching comment. Through Meta's official Messaging API, so your account stays safe.

Start free - no credit card See pricing

Why automate

The problems IGMsg solves for restaurants.

If any of these sound familiar, your inbox is your real growth bottleneck - not your content.

  • Dinner-rush DMs pile up and stay unanswered for hours
  • Comments like "how much?" and "are you open?" never get a reply
  • You can't post a clickable menu link in your bio AND your latest reel
  • Reservation enquiries bury under tags and emoji replies
  • Event/catering leads slip through because no one watches the inbox at midnight

Real workflows

Keyword examples for restaurants.

Pick a trigger word, write the DM, activate. Each example below is a complete automation you can ship today.

MENU

Auto-DM your latest menu PDF, food photo gallery, or order link.

BOOK

Send a reservation link (DotPe, Resy, Zomato Book, OpenTable, or your own page).

EVENT

Reply with private dining or catering enquiry forms.

ORDER

Send the Swiggy/Zomato/UberEats link for the dish someone just commented on.

BRUNCH

Send weekend timings + a one-tap reservation link for the meal someone asked about.

How it works

Three steps. Five minutes. Live forever.

1

Post your dish

Caption: "Comment MENU for our full Diwali menu - DMs you the PDF."

2

IGMsg auto-replies

Every commenter gets the menu PDF + reservation link in their DMs within 2 seconds.

3

You see the leads, not the noise

The Live Activity feed shows you who asked. Follow up only with the warmest leads.

100% safe for your Instagram account.

IGMsg runs on Meta's official Instagram Messaging API. There's no documented case of a Business or Creator account being banned for using API-based comment-to-DM. Read our full safety post for the honest answer.

No password sharing · Meta App Review approved · Per-hour rate limits built in.

Frequently asked questions

Questions from restaurants.

No. IGMsg uses Meta's official Instagram Messaging API. Restaurants using comment-to-DM via the official API have no documented restrictions. The bans you've heard of came from grey-market browser bots that log in with your password - IGMsg never does that.
Yes. The DM body is just text + a link - you can paste your delivery platform URL, UPI link, reservation page, or anything else. Different keyword per post if you want different links per dish.
Comment-to-DM works on every public post type that accepts comments - feed posts, Reels, and carousels. Stories use a different "story reply" trigger which is also supported.
Yes. Connect each Instagram Business account separately (one per outlet) and run independent automations on each. Paid plans support multiple connected accounts; see pricing.
IGMsg sends DMs with links - those links can point at any external booking page (DotPe, Resy, Zomato Book, OpenTable, your own site). For deeper integrations (auto-creating a reservation in your POS), our public REST API and webhooks let you build any custom flow you need.

Related

Other industries IGMsg is built for

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For Fashion Creators

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See all industries →

Stop losing leads in your Instagram inbox.

Set up your first automation in 5 minutes. Free forever for 1,000 DMs per month.

Start free - no credit card See pricing

Trusted by 2,000+ creators & brands · Built on Meta's official Messaging API