For E-commerce & D2C Brands

Turn Instagram comments into sales.

Every comment on your product post is a buyer raising their hand. IGMsg DMs them the discount code, product link, or bundle - instantly, before they scroll away.

Trusted by 2,000+ creators & brands

noor.thelabel

Instagram ยท 2m ago

โœจ Summer drop is live! Comment "SAVE20" for 20% off your first order.

emma.shops SAVE20 ๐Ÿ›๏ธ

lukeryan need this!

Auto DM

noor.thelabel

Active now

Hey @emma.shops! Thanks for the love ๐Ÿ’›

Your 20% off code is ready - use it at checkout:

๐Ÿ›๏ธ Code: SAVE20 ยท shop.noor/new

Auto-sent in 1.6s ยท via IGMsg

Powering growth for 3,400+ D2C brands

+47%
comment-to-purchase rate
$12.40
avg CPA reduction
2.8x
return on ad spend
68%
DM open rate

The problem

Your ad gets 2,000 comments. Your store gets 12 orders.

Instagram shoppers comment "price?", "link?", and "where can I buy this?" constantly. But your team can't DM them back fast enough - and Meta's link-in-bio friction kills conversions.

Every hour a buyer waits is a buyer lost. Most high-intent shoppers never get a reply at all.

  • Cart abandonment from link friction
  • Discount codes buried in captions
  • Engagement that never becomes revenue

The solution

IGMsg closes the loop - comment to cart.

Someone comments "DEAL" on your post - they get a DM with the discount code and a direct product link. No tapping through your bio. No friction. Just checkout.

  • One-tap checkout from DMs
  • Track conversions per keyword
  • Recover lost sales on autopilot

Use Cases

6 proven plays for D2C brands

Every one of these runs entirely on autopilot once set up.

1

Discount code drops

"Comment DEAL for 20% off." Your shoppers get a one-time promo code and a direct product link - instantly.

2

New product launches

Tease a product and DM early access to every commenter. Sell out drops in under an hour.

3

Back-in-stock alerts

"Comment NOTIFY to be alerted." Collect demand and DM shoppers the moment inventory lands.

4

VIP waitlist access

Offer early checkout links to waitlist subscribers before public launch - rewards loyalty.

5

Bundle offers

Promote a bundle with a single keyword and send the curated checkout directly to interested buyers.

6

UGC campaigns

Ask customers to tag your brand and auto-DM a thank-you plus referral code - grow organically.

Results

Real revenue, not vanity metrics.

Median performance across D2C brands after 60 days on IGMsg.

+47%

Conversion lift

From Instagram ad traffic vs link-in-bio flow.

-41%

Lower CPA

Cost per acquisition drops when checkout is a tap away.

68%

DM open rate

Crushes email's 18% open rate. Every time.

"We did $184K in attributable sales through IGMsg in the first 90 days. Our Instagram ads used to hit a wall at checkout - now every commenter gets the product link and code in their DMs. It genuinely changed our unit economics."

JP
Jordan Park
Founder, Northshore Apparel ยท Shopify Plus

Built for commerce

Features that actually drive revenue.

Product-specific flows

Run different DM flows for every SKU - no more generic messages.

Discount code delivery

Drop single-use or public promo codes straight into DMs automatically.

Public comment replies

Auto-reply under the comment too - social proof drives more comments.

Revenue analytics

Track attributed orders, conversion rate, and revenue per automation.

FAQ

E-commerce questions answered

Yes - IGMsg works with Shopify, WooCommerce, BigCommerce, Magento, and any platform with a public URL. We don't need a formal integration because we send shoppers straight to your product or checkout URLs.
Brands typically see 8-15% comment-to-purchase rates with IGMsg - compared to 0.5-1.5% when shoppers have to navigate through a link-in-bio. The exact number depends on your price point and creative.
Yes. Use different keywords for different products - "SHOES" sends the sneaker link, "HOODIE" sends the hoodie link. Or run a single catch-all keyword that DMs the full collection.
Yes - use unique UTM parameters or one-time discount codes per flow. Our analytics dashboard ties DM triggers to click-through, and you can cross-reference with your store's attribution.
All paid plans include unlimited DMs - there's no monthly cap. The free plan covers 1,000 DMs per month, so most stores start free and upgrade as their campaigns take off. See the pricing page for details.
Absolutely - IGMsg is ideal for paid Instagram ads. When you boost a post with a comment-to-DM CTA, engagement skyrockets and every commenter enters your automation. Cheapest-to-convert funnel we've seen.

Turn every comment into a customer.

Launch your first revenue-driving DM automation in under 5 minutes. Free to start - scale when you see the numbers.